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To find a specific article, use KB-article number format (ex. KB-1)
| Article number: kb-31|
|Q. Why can't I provide invalid contact information on my account?|
A. To protect ourselves from fraudulent transactions, we screen new accounts for apparent fraudulent information. We understand the urge to hide personal information from the internet. The contact information in your account is only used to verify your account against possible fraud, and if we need to contact you directly regarding your order. The information is not shared with anyone, only our staff can view it.
We appreciate all valid information so that we may promptly provide quality service to you!
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