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| Article number: kb-30|
|Q. My new member account at www.discountwebcerts.com was rejected, what should I do?|
A. It is rare but occassionally new accounts are blocked by our fraud detection system. If you have entered valid contact information and your account was rejected, please contact us using our contact form. If you have any ideas as to why your contact information may appear as invalid (such as you are not at the location given in your account information), let us know. Our staff will review the account for approval.
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