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To find a specific article, use KB-article number format (ex. KB-1)

Article number: Article number: kb-7
Q. If my server crashes, will I need a new certificate?

A. When you receive your SSL Certificate, you should burn a copy on CD-ROM or keep a backup copy in a safe location. If you do lose your certificate, you can contact customer service to resolve the issue to get a new certificate. (fees may apply)
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